7 Stats To Convince You To Improve Your Employee Experience

Employee experience combines an organization’s cultural, physical, and technological environment. It is a worker's assessment of their experience from applying for a job through leaving a certain organization, covering all of their interactions with that company.

So, how important is it to have a good employee experience? We all know that unhappy employees do not hold any advantages for a company. However, in this article, we will provide you with seven major statistics which prove how important it is and persuade you to improve your experience in your company or work environment.

1. It increases productivity: Employees are more motivated and productive, are more likely to finish their work effectively, and produce better outcomes when they are involved in a positive employee experience. These motivated staff members are prepared to go above and beyond to guarantee their job's timely and effective completion. If they are unhappy, they will remain unmotivated, and doing the job would feel like a burden. 

Highly engaged employees are associated with a reduction in absenteeism of 41% and increased productivity by 17%, as per a Gallup study on corporate culture.

2. Helps in the company's growth: You would achieve better outcomes if your staff members were more motivated and productive, right? Better outcomes these days equate to greater growth and profitability. Companies need to understand that employee satisfaction affects the firm as much as the workforce. Motivated workers help your business expand more quickly and bigger by thriving, completing projects on schedule, and succeeding.

The same Gallup study shows that companies with highly engaged employees are 21 percent more profitable.

3. Higher customer satisfaction: 85 percent of respondents to an IDC poll on employee experience agreed that better customer experiences and higher customer satisfaction result from improved employee experiences and more employee engagement. How may this outcome occur? Employees are more likely to offer superior customer service when they feel at ease and invest in the company.

Recall how we claimed the best outcomes come from a positive employee experience? The customer experience is also covered by this notion. Your motivated workforce will constantly be on the lookout for the ideal user experience, subsequently improving your outcomes and profitability.

Additionally, according to Gallup, engaged firms see a ten percent rise in customer satisfaction ratings and a twenty percent rise in revenue.

4. Reduces employee turnover: It should be no surprise that employee experience affects turnover rates. An employee is less inclined to search for a better position when they are invested in their work and feel engaged.

Engaged workers decide to advance their careers and expand in the companies that offer them better working conditions. In fact, a study on corporate culture found that turnover is decreased by 59 percent in engaged companies.

5. Helps in employee development: Employees who are satisfied with their working environment are more inclined to stick around and advance their education and training. This outcome also applies to career advancement and promotion opportunities for employees. Committed employees will also want to learn more about their employer. to deliver the greatest outcomes and make wise judgments

Companies with highly engaged personnel were shown to be 94% more likely to provide training to employees, according to a US L&D survey on workplace learning from 2019.

6. Attracts talent: Engaged employees are more inclined to post about your business on social media. It doesn't matter if they write a lengthy LinkedIn article praising their business or if they constantly post photos of your headquarters on Instagram. Your employer brand is developed, and talent is attracted by all the content your employees post on social media. Therefore, employee experience is important even before you hire your applicants!

Jobvite's 2018 analysis of job seekers revealed the following:

• A referral accounted for 35% of workers getting their current jobs.

• Employee experience is regarded as being extremely significant when choosing a job by 46% of job searchers.

• 15% of people declined an offer due to a toxic workplace environment.

7. Increase in employee health: Since it improves your employees' mental health, employee           experience is important. Employee engagement and a healthy work environment reduce the risk of stress and burnout at the workplace.

According to a Gallup study on the health issues that affect employees, actively engaged workers endure 1.25 sick days per month, whereas actively disengaged workers experience 2.17 sick days per month.

Wrapping It Up

Now that you know how important employee experience is, we propose three basic steps to improve your company’s employee experience.

• Find areas where there’s scope for improvement: You must identify your weaknesses before developing your employee experience plan. This stage will aid you in emphasizing the areas in which your staff require additional assistance, increasing the effectiveness of your plan.

• Build feedback channels: It's usually best to provide feedback outlets and establish a feedback culture while developing any strategy. You will always be aware of your staff's needs and feelings if you provide them with forums to voice their ideas. You might do staff surveys or even have one-on-one discussions with them.

• Collect real-time data: Making it a practice to exchange input and gather data frequently will be more effective in the long run than collecting feedback only once a year. You may constantly be aware of the effects of your activities in creating a top-notch employee experience thanks to detailed people analytics, real-time reporting and metrics, and the employee mood map.

Business leaders from across the globe have highlighted that to ensure better business outcomes, it is necessary to provide a seamless employee journey. For strong employee experience, it is necessary to look have an app. 

The WorkInSync employee experience app touches every stage of the employee life cycle with various features. To know more about the product, schedule with the workplace experts today.